Privacy policy

---

Effective Date: 16-05-2025

Welcome to The Online Physio, located in Amsterdam, The Netherlands. Your privacy is important to us, and we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, subscribe to our newsletter, or use our services.

• Business Name: The Online Physio 
• Business Owner: Gabriele Dara 
• Email: gdara@theonlinephysio.com 
• Location: Amsterdam, The Netherlands
   

We collect only the personal data necessary to provide our services effectively:

• Name and email address (for contact or newsletter purposes) 
• Booking information (date, time, type of service) 
• Payment confirmation details (e.g., confirmation of bank transfer) 
• Website usage data (via Google Analytics or similar tools)
   

We use your data for the following purposes:

• To communicate with you regarding your appointments or inquiries 
• To manage bookings and send confirmations 
• To send newsletters (only if you’ve opted in) 
• To improve our website and services through analytics
•  

We only process your personal data when:

• You have given consent (e.g., subscribing to our newsletter) 
• It is necessary for the performance of a contract (e.g., booking a session) 
• We are legally obligated to (e.g., accounting records)
   

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal or accounting requirements.

You may request the deletion of your data at any time by contacting us at gdara@theonlinephysio.com.

We do not sell or share your personal data with third parties for marketing purposes. However, we may use trusted third-party services to support our operations:

• Calendly / Acuity / Microsoft Bookings – for managing appointments 
• Microsoft 365 – for professional email communication 
• Google Analytics – for website traffic analysis 
• Stripe / PayPal – for payment processing (when applicable) 

These services may process your data in accordance with their own privacy policies.

You have the following rights:

• Access to your data 
• Rectification of inaccurate data 
• Erasure (“right to be forgotten”) 
• Restriction of processing 
• Data portability 
• Objection to processing 
• Withdraw consent at any time (for newsletter or marketing)
   

To exercise your rights, please email us at gdara@theonlinephysio.com.

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

All communication via our website is encrypted using SSL (Secure Sockets Layer), and we work with secure third-party tools.

Our website may use cookies to enhance user experience, collect analytics, and support basic functionality. You may choose to disable cookies in your browser settings.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or your personal data, please contact:

📧 Email: gdara@theonlinephysio.com
📍 Address: Amsterdam, The Netherlands

Let me know if you want a Terms & Conditions page as well or a simplified cookie banner text. I can also format this for direct copy-paste into your site’s privacy page.

4o